gpeya Casino is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), PAGCOR regulations, and international data protection standards. Please read this policy carefully to understand our practices regarding your personal information.
gpeya Casino ("gpeya," "we," "us," or "our") operates the online gaming platform accessible at gpeya.cam and serves as the data controller responsible for your personal information. This Privacy Policy applies to all personal data collected through our website, mobile applications, customer support channels, and any other services we provide.
As a PAGCOR-licensed operator conducting business in the Philippines, gpeya Casino is subject to the Philippine Data Privacy Act of 2012 and related regulations enforced by the National Privacy Commission (NPC). We implement appropriate technical and organizational measures to ensure that your personal data is processed lawfully, fairly, and transparently, and that it is protected against unauthorized access, loss, or misuse.
By creating an account with gpeya, accessing our platform, or using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, processing, and use of your personal information as described herein. If you do not agree with any aspect of this Privacy Policy, you must not use gpeya Casino's services.
gpeya Casino collects various categories of personal information necessary to provide our gaming services, comply with legal obligations, and enhance your user experience. The types of information we collect include:
When you register an account with gpeya, we collect the following mandatory information:
To comply with PAGCOR's Know Your Customer (KYC) requirements and anti-money laundering regulations, we collect copies of government-issued identification documents, which may include:
To process deposits and withdrawals, we collect payment information including:
Note: gpeya does not store complete credit card numbers, CVV codes, or full bank account credentials. Payment processing is handled by secure third-party payment processors in compliance with PCI-DSS standards.
To provide personalized gaming experiences and comply with responsible gaming obligations, we collect:
When you access gpeya.cam, we automatically collect certain technical data through cookies and similar technologies:
When you contact gpeya customer support or communicate with us, we collect:
gpeya Casino processes your personal data for specific, explicit, and legitimate purposes in accordance with Philippine data protection law. We use your information for the following purposes:
With your consent, we may use your information to:
You may opt out of marketing communications at any time by adjusting your account settings or clicking the unsubscribe link in promotional emails. Note that you will continue to receive essential account-related communications regardless of marketing preferences.
gpeya Casino does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your data with specific third parties under the following circumstances:
We engage trusted third-party service providers to perform functions on our behalf, including:
All service providers are contractually obligated to protect your data and use it only for the specific purposes for which it was shared. They are prohibited from using your information for their own purposes or sharing it with other third parties.
We may disclose your personal information to:
In the event of a merger, acquisition, sale of assets, or other corporate restructuring involving gpeya Casino, your personal information may be transferred to the acquiring entity or successor organization. You will be notified of any such transfer, and the new entity will be required to handle your data in accordance with this Privacy Policy or provide you with notice of any changes.
We may disclose personal information when we believe it is necessary to:
gpeya Casino fully complies with the Philippine Data Privacy Act of 2012 and PAGCOR data protection regulations.
Access, correct, or delete your personal data at any time through your account settings or by contacting our Data Protection Officer.
gpeya Casino takes the security of your personal information seriously and implements industry-standard technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:
While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to enhance our security posture and protect your information to the best of our ability.
gpeya Casino retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of data and applicable legal requirements:
After the applicable retention period expires, personal data will be securely deleted or anonymized so that it can no longer be associated with you. If you request account deletion before the mandatory retention period expires, your account will be deactivated immediately, but certain data will be retained in archived form to meet legal obligations.
Under the Philippine Data Privacy Act of 2012, you have specific rights regarding your personal information. gpeya Casino respects these rights and provides mechanisms for you to exercise them:
You have the right to request confirmation of whether we are processing your personal data and to obtain access to your data. You may request copies of the specific personal information we hold about you, including account details, transaction history, and gaming records.
If your personal information is inaccurate, incomplete, or outdated, you have the right to request corrections. You can update most account information directly through your account settings. For changes to verified information (name, date of birth), you may need to provide supporting documentation.
You may request deletion or blocking of your personal data under certain circumstances, such as when the data is no longer necessary for its original purpose, when you withdraw consent, or when the data has been unlawfully processed. Note that this right is subject to legal retention requirements and may not apply to data we are legally obligated to retain.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You can opt out of promotional communications by adjusting your account preferences or clicking "unsubscribe" in marketing emails.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format (such as CSV or JSON) and to transmit that data to another service provider where technically feasible.
Where we rely on your consent as the legal basis for processing your data, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
If you believe that gpeya Casino has violated your privacy rights or applicable data protection laws, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines. Contact details for the NPC are available at privacy.gov.ph.
To exercise any of these rights, please contact our Data Protection Officer using the contact information provided in Section 12. We will respond to your request within fifteen (15) days and provide the requested information or action within thirty (30) days, as required by the Data Privacy Act. If we require additional time, we will notify you of the extension and the reasons for it.
gpeya Casino uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and deliver personalized content. This section explains what cookies are, how we use them, and how you can control them.
Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website. Cookies allow the website to recognize your device and remember information about your visit, such as your preferences and login status.
Some cookies on our website are set by third-party service providers such as payment processors, game providers, analytics platforms, and advertising networks. These third parties have their own privacy policies governing how they use cookie data.
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. You can manage cookie preferences through:
Please note that disabling cookies may affect the functionality of gpeya.cam and prevent you from accessing certain features or services.
gpeya Casino is strictly an adult gaming platform intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect, use, or solicit personal information from anyone under the age of 21, and we do not knowingly allow such persons to register for our services.
By creating an account with gpeya, you represent and warrant that you are at least 21 years old and meet the legal gambling age in your jurisdiction. We implement age verification measures during the KYC process to confirm your age through government-issued identification documents.
If we discover that we have inadvertently collected personal information from an individual under the age of 21, we will take immediate steps to delete that information from our systems and permanently close the associated account. If you believe that we may have collected information from a minor, please contact our Data Protection Officer immediately at the contact details provided in Section 12.
Parents and guardians are encouraged to monitor their children's internet usage and to help enforce our age restrictions by preventing minors from accessing online gambling platforms. We support industry initiatives for parental control software and responsible gaming education.
gpeya Casino primarily operates in the Philippines and stores user data on servers located within the Philippines or in jurisdictions with adequate data protection standards. However, some of our service providers and business partners may be located in other countries, which may result in your personal information being transferred to, stored in, or processed in jurisdictions outside the Philippines.
When we transfer personal data internationally, we ensure that appropriate safeguards are in place to protect your information in accordance with the Data Privacy Act of 2012 and National Privacy Commission regulations. These safeguards may include:
By using gpeya Casino's services, you acknowledge and consent to the international transfer of your personal data as necessary to provide our services and fulfill our contractual obligations. If you have questions about international data transfers or the specific safeguards we use, please contact our Data Protection Officer.
gpeya Casino reserves the right to modify, update, or replace this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or business operations. When we make material changes to this policy, we will notify you through one or more of the following methods:
Material changes will take effect thirty (30) days after notification, unless a shorter period is required by law. Non-material changes, such as clarifications or administrative updates, may take effect immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
Your continued use of gpeya Casino's services after any changes to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the modified Privacy Policy, you must stop using our services and may request account closure and data deletion, subject to applicable retention requirements.
If you have any questions, concerns, or requests regarding this Privacy Policy, our data processing practices, or your privacy rights, please contact our Data Protection Officer (DPO):
gpeya Casino Data Protection Officer
Email: [email protected]
Mailing Address: gpeya Casino Privacy Department, Manila, Philippines
Online Contact Form: Available through your account dashboard under "Privacy Requests"
When contacting us, please provide sufficient detail about your inquiry or request, including your account username (if applicable) and a clear description of the issue. We will respond to privacy-related inquiries within fifteen (15) business days.
For complaints or concerns about how we handle your personal data, you may also contact the National Privacy Commission of the Philippines:
National Privacy Commission (NPC)
Website: privacy.gov.ph
Email: [email protected]
Hotline: (+632) 8234-2228
Personal data is retained for 7 years after account closure to comply with PAGCOR and Philippine tax regulations.
Request your personal data in machine-readable format (CSV/JSON) for transfer to another service provider.
gpeya Casino implements comprehensive security measures and transparent practices to safeguard your personal information at every step.
All data transmitted to and from gpeya.cam is protected with TLS 1.3 encryption, and sensitive data is stored using AES-256 encryption standards.
Full compliance with the Philippine Data Privacy Act of 2012 and National Privacy Commission guidelines for personal data protection.
Exercise your right to access, correct, delete, or transfer your personal data at any time through simple account tools or direct requests.
Independent third-party security assessments and penetration testing ensure continuous protection against emerging threats.
Clear disclosure of what data we collect, how we use it, who we share it with, and how long we retain it — no hidden practices.
Our Data Protection Officer is available to answer privacy questions, handle complaints, and assist with data subject requests.
Our Data Protection Officer is here to help. Contact us for privacy inquiries, data access requests, or to learn more about how we safeguard your information.